Privacy Policy

Learning Numbers Kids Games and this website are provided by ILLOGAN ENTERPRISES LTD (“we”, “us”), 186 Evering Road, London, England, E5 8AJ, United Kingdom. We are the data controller for the information described in this policy.

You can contact us at info@illogan.app or on +44 800 820 3601.

• The app does not show ads.
• Children are not asked for their name, email address, photos or location.
• We do not sell personal information or share it with third parties for their own purposes.
• The app collects only limited technical data (crash logs and device identifiers) to keep it working and to understand, in aggregate, how it is used.
• Purchases are handled by Google Play. We never see your payment card details.
• This website does not use analytics or advertising cookies.

Learning Numbers Kids Games is designed for children aged 3 to 6, used with the support of a parent, carer or teacher. We follow the Google Play Families Policy (opens in a new tab) and design the app with the UK Age Appropriate Design Code (the Children’s Code) in mind.

We do not ask children to create an account or to enter personal information, and the app has no chat, social features or links to social networks for children.

In the United States, we do not knowingly collect personal information from children under 13 other than the limited technical data described below, which we use only to support the internal operation of the app, in line with the Children’s Online Privacy Protection Act (COPPA).

Parents and guardians can ask us at any time which information relates to their child’s device and ask us to delete it. See Your rights.

As declared in the app’s Data safety section on Google Play, the app may collect:

• Crash logs (app information and performance): technical details about errors, such as the app version, the device model and when the problem happened.
• Device or other identifiers: an identifier for the app installation or the device, used to make the app work properly and to measure, in aggregate, how its features are used.

We use this information only to provide the app, fix bugs, keep it stable and improve the learning activities. We do not use it for advertising, and we do not combine it with other information to identify a child.

This data is encrypted in transit and is not shared with other companies or organisations. Game settings, such as music, vocabulary difficulty and the button lock, are used only to adapt the game on that device.

The app is free to download and offers optional in-app purchases. Payments are processed by Google Play under Google’s own terms and privacy policy (opens in a new tab). We receive confirmation that a purchase was made so that we can unlock the content, but we never receive your payment card details.

To prevent unplanned purchases, you can turn on purchase verification (opens in a new tab) and parental controls (opens in a new tab) in Google Play.

• Messages you send us. If you email us or use the contact form (which opens your own email app), we receive your name, email address and message. We use them only to reply and to keep a record of your request.
• Server logs. Our hosting provider automatically processes technical data such as your IP address, browser type and the pages requested, to deliver the site and protect it against misuse.
• Embedded video. The intro video is hosted on YouTube. Nothing is loaded from YouTube until you press play; after that, Google may collect information and set cookies under its own privacy policy (opens in a new tab). See our Cookie Policy.

The website does not use analytics, advertising or tracking cookies, and you do not need an account to use it.

Under the UK GDPR, we rely on the following legal bases:

• Legitimate interests: to run, secure and improve the app and the website, and to understand and fix crashes. We keep this processing minimal and take extra care because the app is used by children.
• Contract: to deliver content you have bought.
• Consent: to load the YouTube video when you press play. You can withdraw consent simply by not playing the video.
• Legal obligation: where we must keep or disclose information by law.

We do not sell personal information. We share it only with:

• service providers that host our website, email and app services and process data on our instructions under a contract;
• Google, as the operator of Google Play, which handles app downloads and payments under its own terms;
• public authorities, where the law requires it.

Some of our service providers may process data outside the United Kingdom. When that happens, we rely on UK adequacy regulations or on appropriate safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

We keep information only for as long as we need it for the purposes described above. Crash logs and diagnostic data are deleted or anonymised once they are no longer needed to keep the app working. Support emails are kept for up to 24 months after our last contact, unless we need them for longer to meet a legal obligation.

We protect information with encryption in transit, access controls and carefully chosen providers. No system is completely secure, so please contact us straight away if you think something is wrong.

Depending on where you live, you can ask us to:

• give you access to the personal information we hold about you or your child;
• correct it if it is inaccurate;
• delete it;
• restrict or object to how we use it;
• send you a copy in a portable format;
• stop processing based on consent, which you can withdraw at any time.

To make a request, email info@illogan.app with the subject “Privacy request”. If your request is about app data, please include the device model so we can find the right records. We may ask you to confirm your identity, and we will reply within one month.

If you are not happy with our answer, you can complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk (opens in a new tab) or on 0303 123 1113, or to the data protection authority in your country.

We may update this policy when the app, our services or the law change. We will update the date at the top of this page and, for significant changes, let you know in the app or on this website.

ILLOGAN ENTERPRISES LTD, 186 Evering Road, London, England, E5 8AJ, United Kingdom.

Email: info@illogan.app. Phone: +44 800 820 3601.